Policy’s

Glam Grooming is a stress free one on one grooming salon. In order to keep a stress free, safe environment for your furry family member, we groom by appointment only and each pet is given a specific time slot based on their breed, weight, and service they’ll receive. Because each pet is an individual and requires a different amount of time to be completely groomed, prices will vary. A price range can be given prior to your first grooming based on the service you are requesting; however we cannot give you a solid quote until we actually see your pet. 


All dogs must be on a leash and all cats must be in a carrier. This is strictly for their safety as we are located off us-1


Please call at least 24 hours prior to your appointment to cancel or reschedule to avoid being charged a fee.

Our groomers use a gentle and loving approach in handling our clients, therefore our appointments are scheduled so that each furry client receives attentive care in a soothing and calm environment. Your spa appointment is a reservation for services and for the individualized attention we provide each pet. We can only take a limited number of appointments each day. A missed appointment is a loss of income to a small business and our groomers. 

If an appointment is missed without a 24 hour notification, a $25 late cancellation fee will be charged and a deposit for 1/2 the grooming cost may be required to reschedule a future appointment. 


If you arrive more than 15 minutes late to your scheduled appointment, we may not be able to perform your scheduled grooming services and you may need to reschedule your appointment. 


In order to keep a sanitary work environment we ask that you walk your dog to relieve themselves prior to your appointment. 


If your pet has fleas please contact your vet for treatment options prior to their appointment. We do not provide any services for pets who have fleas. When you arrive for your grooming appointment, sometimes it is difficult to tell if there are fleas present until we get the animal wet. We will make an effort to contact you as soon as we notice fleas. An automatic flea bath will be given for an additional fee of $20. Although this fee may seem unusual it is in place to prevent a flea infestation in our spa, and to cover the cost of the extra time it takes to sanitize our grooming area and the extra time it takes to treat the fleas on your pet.  

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